Vintage Jag Works' logo

Policies and Information

Payment Terms

Payment is due at the time of shipment. We accept payment by Visa, MasterCard, Discover and PayPal, check and cash.



Warranty

All products are warranted to be free from defects in workmanship and material for a period of one year. Electrical items are warranted for a period of 90 days. Said warranty is limited to replacement or repair in our facility.



Return and Exchange Policy

Customer satisfaction is assured. You may return merchandise from Vintage Jag Works for a full refund within 30 days. Any returns, exchanges or customer dissatisfaction after 30 days will be handled on a case-by-case basis. Refunds will be processed upon return of merchandise in the same tender as received from the customer. You may decide to exchange the merchandise purchased for like merchandise. If you decide to exchange merchandise, the original purchase price is applied to the price of the new merchandise.



Shipping and Handling Charges

Shipping and handling charges are in addition to other charges. We typically use UPS or the US Postal Service to ship most items. We use several different common carriers who give us deep discounts for items over 150 pounds. If you need to have something heavy shipped to us, we can help arrange the shipping and pass on our discount to you. Please contact us to make arrangements.


Core Charges

Core charges are charged on rebuilt parts to assure that we have an item to rebuild for the next customer. The core charge is refundable upon the receipt of a rebuildable unit. If your exchange unit is not rebuildable, you may still receive a partial refund of the core if there are some useable parts. If you return a different core than needed for the component received, the core charge refund will be reduced, usually by 50 percent. You can avoid being charged for a core by sending in your unit to be rebuilt. If you send your unit to us, we will rebuild it and send it back. This is usually the best way, especially with serialized parts like engines and transmissions, so that you get the part back that matches your car.



Pricing

Every effort is made to keep posted prices up-to-date but prices are subject to change without notice. Please contact us when placing your order to get a firm price quote.